Who can use Flowstate
You must be at least 13 years old (in the U.S.) or 16 (EU/UK), be in good general health, and use the service for personal training and nutrition. If you have a medical condition or are pregnant, talk to a qualified medical provider before starting any plan you see in Flowstate.
Your account
- Use real, accurate information when you sign up.
- Keep your password and devices secure. You're responsible for activity on your account.
- Don't share your account. One person per account.
- If your account is paid for by a trainer or organization, the holder of the billing relationship may end your access.
What you can and can't do
You can use Flowstate to train, eat, recover, and improve. You can't:
- Scrape, reverse-engineer, or copy any part of the service.
- Resell access, package the AI output as a competing product, or use it to train models.
- Try to bypass rate limits, authentication, or security.
- Send prompts that target other users, attempt to extract our system prompts, or attempt to get the AI to act outside fitness coaching.
- Upload anything you don't have the right to upload (images of other people without consent, copyrighted material, etc.).
We may suspend or close accounts that violate these rules, especially if other users could be harmed.
AI output is not advice
The AI coach, form-check, meal planner, and any other AI feature are software. Their output is generated, can be wrong, and is not medical, dietary, legal, or financial advice. Apply judgment. If something feels off — pain, dizziness, a dramatic change in mood, energy, or appetite — see a qualified professional. See the Disclaimer for the full read.
Subscription, billing, and cancellation
Paid plans are billed monthly or annually, in advance. Your subscription auto-renews at the end of each billing period at the then-current rate. You may cancel any time from Settings → Billing or by emailing us — cancellation takes effect at the end of your current billing period and you keep access until then. We don't prorate partial periods.
We may change pricing for future billing periods. We will notify you at least 30 days before the change takes effect and you can cancel before it does. Taxes may apply based on your location.
Refunds. Subscription fees are non-refundable except where required by law. If you believe you were billed in error, email us within 30 days and we will look into it.
Trainer / coach relationships
Flowstate connects clients to trainers. Trainers operating on the platform are independent — they are not employees of Flowstate, and we do not supervise or guarantee their advice. The trainer-client relationship is between you and the trainer. We provide the tools.
Your content
You own what you put into Flowstate — your logs, your messages, your photos. By using the service, you grant us a limited license to host, process, display, and transmit your content as needed to run the service for you. That license ends when you delete the content or your account.
Our content
The app, the brand, the design, the source code, and the program library are ours (or licensed to us). You don't get to copy, repackage, or sell them. AI outputs generated for you are yours to use for personal training; you can't republish them as a service.
Service availability
We aim for high uptime but can't promise the service will be uninterrupted or error-free. We may take parts of the service down for maintenance, security, or to ship new features. Major planned outages will be announced in advance when feasible.
Disclaimers and liability
To the maximum extent permitted by law, the service is provided "as is". We disclaim warranties of fitness for a particular purpose, merchantability, and non-infringement. We are not liable for indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.
Nothing here limits liability that cannot be limited under applicable law (including gross negligence and willful misconduct).
Termination
You can close your account at any time from settings or by emailing us. We can suspend or terminate accounts that violate these terms. On termination, the "Your content", "Disclaimers", and "Liability" sections survive.
Governing law
These terms are governed by the laws of the state where the operator of Flowstate AI is established, without regard to conflict-of-law rules. Mandatory consumer-protection rules of your country of residence still apply.
Changes to these terms
We may update these terms. Material changes are announced at least 30 days before taking effect. Continued use after the effective date means you accept the new terms.
Contact
Reach us at xavellis4@gmail.com with any question.